Important Note: Orders placed after 09:00 GMT on a Friday will not be shipped until the Monday.

United Kingdom

• Next Day – Guaranteed signed for next day delivery. Orders must be placed before 09:00 GMT
• First Class – Next working day* delivery aim (including Saturdays) 
• Second Class – 2-3 working day* delivery aim (including Saturdays)

International

• Europe – 3-5 working day* delivery aim
• Worldwide – 6-7 working day* delivery aim

* Working day in this instance refers to Monday – Friday, and excludes national holidays in England.

If the Next Day shipping option is selected for deliveries within the United Kingdom, next day shipping is guaranteed, provided orders are placed before 09:00 GMT on a working day*.

For all other shipping options, the delivery times provided are estimates and delivery with the specified period is not guaranteed.

* Working day in this instance refers to Monday – Friday, and excludes national holidays in England.

It is not possible to choose a specific delivery date and time.

Orders placed with the Next Day delivery option selected are tracked.

All other orders are not tracked.

If you order has not been delivered within:

• For orders shipped within the United Kingdom, 7 working days* of the order being placed
• For orders shipped internationally, 14 working days* of the order being placed

please complete the Contact Us form, select Delivery Issues under the Category dropdown and submit the form.

We will respond within 48 hours to resolve the issue.

* Working day in this instance refers to Monday – Friday, and excludes national holidays in England.